Scheduled servicing
Discuss quarterly bookings and the servicing requirements for the system.
Aerated wastewater treatment / Coffs CoastAWTS servicing
AWTS servicing
in Coffs Harbour.
Keep your aerated wastewater treatment system on a planned service schedule. Discuss inspections, maintenance and reporting with our local team.
Upfront pricingNo surprises
Licensed & insuredQuality, compliant work
Local Coffs Coast teamBased in Coffs Harbour
Your local Coffs Harbour plumbersA working system.
A working system.
A service record to match.
An aerated wastewater treatment system uses treatment stages and mechanical equipment to manage household wastewater on properties without a sewer connection. Pumps, aeration, alarms and the approved disposal area all need ongoing attention.
Jetty Plumbing provides AWTS servicing and maintenance around Coffs Harbour. We discuss your system model, service history and the requirements attached to its operation before confirming the booking.
Quarterly servicing is commonly required for AWTS. Check the conditions for your system and share the last service report when you contact us. Planned servicing and clear records help you keep track of faults and follow-up work.
Request a callbackLet’s talk about your
Let’s talk about your
AWTS service.
How we can help01 02 03 04 05 06
AWTS inspections, maintenance & service reports.
Assessment, practical planning and ongoing care from your local team.
Pumps & aeration
Checks on relevant pumps, blower operation and accessible associated components.
Alarm checks
Assessment of high-level and air-related alarms fitted to the treatment system.
Treatment & disinfection
Model-appropriate checks and testing of the treatment and disinfection components.
Effluent distribution
Review relevant pipes, hoses and the condition of the approved land application area.
Service documentation
A record of findings, maintenance and recommended repairs, with reporting arrangements discussed.
Treatment stages / ongoing operationMore than a tank.
More than a tank.
A system that needs care.
An AWTS treats wastewater through stages that can include settling, aeration, clarification and disinfection. The exact design and servicing requirements depend on the model and its approval.
Treated effluent still needs to stay within the system’s approved disposal arrangements. It is not a drinking-water supply or unrestricted water for general reuse. Keep the treatment and land application area accessible for the appropriate service checks.
Existing drainage faults can affect the wider property too. Tell us about slow fixtures, back-ups or changes in ground conditions so we can discuss whether separate drainage investigation or sewer pipe repairs are involved.
Discuss your AWTS servicingChecks, findings & recordsKnow what was checked.
Know what was checked.
Plan what comes next.
A service visit needs to suit the equipment on your property. Our team discusses the relevant pumps, aeration, alarms, disinfection and distribution components, along with the checks and testing required for the system.
We record the findings and explain any recommended repairs. Ask which maintenance tasks and consumables are included, what needs a separate quote and how the service report will be provided and forwarded where required.
Share your operating conditions, previous reports and any alarm history before the visit. New installations or changes to the disposal area need their own assessment and approval discussion; routine servicing does not replace that process.
Book a service discussion
How it works
Your AWTS service, step by step.
- 01
Tell us what’s wrong
Give us a call or request a callback. Let us know what you need help with.
- 02
Confirm your booking
We will arrange a suitable time and confirm your appointment.
- 03
Approve your quote
We assess the job, explain your options and provide a quote before work begins.
- 04
We get it sorted
Our team completes the work, checks the result and cleans up before leaving.
Your local teamLocal people.
Local people.
Plumbing done properly.
We’re a local team who take pride in doing the job right. We treat your property with respect, explain what’s needed in plain language and provide upfront quotes before work begins.
From a small repair to plumbing for a renovation, we keep you informed and work carefully. It’s the straightforward approach and attention to detail that have made us a trusted choice for local homeowners and businesses.
FAQs
Your AWTS questions, answered.
What is an aerated wastewater treatment system?
An AWTS treats household wastewater on a property using biological treatment and equipment such as aeration and pumps. The treated effluent is managed through the system’s approved disposal arrangement.
How often does my AWTS need servicing?
Quarterly servicing is commonly required. Confirm the servicing interval and reporting conditions in your system’s approval and manufacturer’s instructions. Send us the previous report so we can discuss the next booking.
What is checked during a service?
Checks depend on the model and can include pumps, aeration, alarms, disinfection, accessible pipework and the distribution area. We discuss the applicable checks, testing and maintenance for your system.
Will I receive a service report?
We document findings and recommended work. Ask us to confirm how your report will be provided and forwarded where required, along with any follow-up tasks identified during the visit.
What if an alarm comes on between services?
Contact the service team and describe the alarm and symptoms. Keep people clear of any wastewater and do not open tanks or attempt electrical repairs. Do not wait for the next scheduled visit if a fault appears.
Can I service the system myself?
Arrange servicing with a suitable service provider for the system. Do not enter tanks, open treatment chambers or work on technical components yourself. Follow the manufacturer’s owner guidance between service visits.
Does routine servicing cover all repairs or pump-outs?
Not necessarily. Ask what is included in the service booking. Repairs, replacement equipment, pump-outs or changes to the disposal area can require separate work and a quote.
Which areas do you service?
We work across Coffs Harbour and the Coffs Coast, including Sawtell, Toormina and Woolgoolga. Tell us your address and system details so we can confirm availability and the proposed work.
Need a hand with something else?
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More ways we can help.
Blocked drains
Slow sink or overflowing drain? We find the blockage and clear your sewer, stormwater or household drains so water can flow again.
- CCTV drain camera inspection
- High-pressure jet blasting
Hot water systems
Cold shower? We diagnose hot water faults, repair your system and help you choose a suitable replacement when it is time for an upgrade.
- Repairs, replacements and new systems
- Electric, gas, solar and heat pumps
Leaking taps & toilets
Stop the drip and the wasted water. We repair leaking taps, running toilets and faulty cisterns to get your fixtures working properly.
- Tap, valve and cistern repairs
- Water-efficient fixture upgrades
Burst pipe repairs
A burst or leaking pipe needs prompt attention. We locate the problem and repair or replace damaged pipework to help protect your property.
- Water leak detection and repairs
- Underground and exposed pipework
Gas fitting
Our licensed gas fitters help with gas appliances and pipework. We explain the work, carry out the installation or repair, and check it carefully.
- Appliance connections and installations
- Gas leak detection and safety checks
Gutters & downpipes
Keep rainwater moving away from your home. We repair and replace gutters and downpipes, with practical solutions for your roof drainage.
- Gutter and downpipe replacements
- Stormwater drainage solutions
Areas we service
Proudly serving the Coffs Coast.
We’re based in Coffs Harbour and help homes and businesses across the coast. From routine maintenance to urgent repairs, our local team is here to help with your plumbing.
View all service locationsLet’s keep your AWTS servicing on track.
Tell our Coffs Harbour team what you need and discuss the next step. Call us or request a callback and we’ll get back to you as soon as possible.